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A typical bar of Soap Stache soap lasts 3-4 weeks with daily use, depending on how you store it. To extend the life of your soap, keep it in a well-draining soap dish and allow it to dry between uses.
Yes! Our products are formulated with gentle, natural ingredients that are suitable for most skin types, including sensitive skin. We avoid harsh chemicals, synthetic fragrances, and artificial preservatives that can cause irritation.
No, we never test our products on animals. We're committed to cruelty-free practices and use alternative testing methods to ensure our products are safe and effective.
Most of our products are vegan-friendly. We use plant-based oils and natural ingredients. However, some products may contain honey or beeswax. Check individual product descriptions for specific ingredient information.
Standard shipping typically takes 3-5 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.
Currently, we only ship within the United States. We're working on expanding our shipping options to include international destinations.
Yes! Once your order ships, you'll receive a tracking number via email. You can also track your order status by logging into your account.
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Apple Pay. All payments are processed securely through Stripe.
We offer a 30-day satisfaction guarantee. If you're not completely satisfied with your purchase, you can return unused products for a full refund or exchange. Contact our customer service team to initiate a return.
To return an item, contact our customer service team at hello@soapstache.com with your order number and reason for return. We'll provide you with a return shipping label and instructions.
Once we receive your return, we'll process your refund within 3-5 business days. The refund will appear in your original payment method within 5-10 business days, depending on your bank or credit card company.
You can reach our customer service team by email at hello@soapstache.com or through our contact form. We typically respond within 24 hours during business days.
Our customer service team is available Monday through Friday, 9 AM to 5 PM EST. We do our best to respond to weekend inquiries on the following business day.
Orders can be modified or cancelled within 2 hours of placement, as long as they haven't been processed for shipping. Contact our customer service team immediately if you need to make changes to your order.
Our customer service team is here to help. Don't hesitate to reach out!
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