Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last Updated: January 1, 2025

Introduction

Soap Stache ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (soapstache.com) or make a purchase.

By using our website, you consent to the data practices described in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account
  • Make a purchase
  • Subscribe to our newsletter
  • Contact customer service
  • Participate in surveys or promotions

This information may include your name, email address, phone number, shipping address, billing address, and payment information.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring website
  • Device identifiers

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. You can control cookie settings through your browser preferences.

How We Use Your Information

We use the information we collect for various purposes, including:

Process and fulfill your orders
Send order confirmations and updates
Provide customer support
Send marketing communications (with consent)
Improve our website and services
Analyze website usage and trends
Prevent fraud and ensure security
Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, shipping orders, and providing customer service.

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Protection of Rights

We may disclose your information to protect our rights, property, or safety, or that of our customers or others.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure payment processing through Stripe
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Secure data storage and backup procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

Access and Update

You have the right to access, update, or correct your personal information. You can do this by logging into your account or contacting us directly.

Opt-Out

You can opt out of receiving marketing communications from us by clicking the unsubscribe link in our emails or contacting us directly.

Data Deletion

You may request deletion of your personal information, subject to certain legal and contractual obligations.

Cookies

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

International Users

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our website, you consent to the transfer of your information to the United States.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us.

Email: hello@soapstache.com

Address: Muskegon, MI

Hours: Monday - Friday, 9 AM - 5 PM EST